Speak or Type for Instant Support

Introducing iCRM SynapFlow, the AI-powered assistant that understands you, whether you type or talk. Leveraging advanced voice and text technology powerd by NVIDIA Riva, get instant answers, personalized guidance, and seamless support directly from our platform's knowledge. Experience the future of customer interaction today.

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FEATURES

Unlock Intelligent Support Voice & Text Features Designed for You

Speak Your Queries

Simply ask your questions using your voice. iCRM SynapFlow, powered by Riva ASR, understands and responds naturally.

Instant Text Answers

Get immediate, accurate responses by typing your questions. Our AI is trained on our website for quick solutions.

Proactive Smart Help

Receive timely suggestions and guidance based on your browsing. iCRM SynapFlow anticipates your needs.

Personalized Guidance

Get recommendations tailored to your past interactions. Discover relevant resources effortlessly.

Natural Voice Replies

Experience clear and human-like voice responses. Powered by Riva TTS for engaging interactions.

Seamless Agent Handoff

Easily transition to a human agent when needed. Conversation history is preserved for smooth support.

See iCRM SynapFlow in Action
Experience the Power

Interact with our simulated chatbot below. Try typing a question or clicking on a sample query to see how iCRM SynapFlow can instantly assist you with voice and text responses.

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Hi there! How can I help you today?

Try these:

USE CASES

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See iCRM SynapFlow in Action

Instant FAQ Resolution

Empower customers with immediate answers to common queries about features, pricing, and account management, reducing support tickets and improving self-service.



Proactive Onboarding Guidance

Guide new users through the platform's features and functionalities with proactive tips and voice-guided assistance, ensuring a smooth and efficient onboarding experience.



Real-Time Technical Assistance

Provide instant troubleshooting for common technical issues, offering step-by-step guidance via text or voice, minimizing downtime and frustration.

Personalized Feature Discovery

Help users discover relevant and underutilized features based on their needs and usage patterns, maximizing their productivity and engagement with iCRM360.

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